Shipping Policy

Shipping Information

Processing Time: Orders are typically processed within 1-2 business days.

Delivery Timeframe

Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:

• For customers in Victoria, approximately 7-10 working days;
• For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
• For customers in WA, NT, and TAS, approximately 9-12 working days.

Tracking: You'll receive a tracking number via email once your order ships.

For any shipping questions, please contact us at your matthew@houndandhearth.com.au